The JoyPlus Soft
We make GAMES
Privacy Policy (Updated: February 7, 2026)
The JoyPlus Soft (“The JoyPlus Soft” or “We”) values your privacy. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information in connection with our Services.
1. INFORMATION WE COLLECT
In addition to the information mentioned above (Name, Email, Social ID), we collect the following data to provide and improve our services, specifically for advertising and analytics:
Device and Advertising IDs: We collect and process Advertising IDs (such as Google Advertising ID, Apple IDFA, or Amazon Advertising ID) and other device identifiers to provide personalized advertising, prevent fraud, and analyze user behavior.
Technical Data: We may collect technical information including your IP address, device model, operating system, and mobile network information to ensure the app functions correctly across different platforms (Android, iOS, and Web).
2. THE WAY WE USES INFORMATION
In general, we use your information to operate, maintain, and provide you the features and functionality of the Services. The uses of your information include, but not limited to, following ways below:
- to create your accounts and allow use of our Services
- to serve and personalize advertisements through third-party partners
- to provide enhanced customer services and resolve any complaints
- to improve our Services and resolve any technical problems
- to prevent fraud or potentially illegal activities
3. THIRD-PARTY ADVERTISING & ANALYTICS PARTNERS
We work with several third-party advertising partners depending on the platform you use to access our Services. These partners may collect or receive information about you through SDKs or APIs to provide personalized ads and analyze performance.
[For Meta Instant Games Users]
We use Meta Ads (Facebook Audience Network) to serve advertisements.
- Meta Privacy Policy: https://www.facebook.com/about/privacy/
4. INFORMATION DISCLOSURE
The Services contain third-party tracking tools from service providers (such as Google, Meta, and Appodeal). These third parties may have access to your Advertising ID and technical data to perform services on our behalf. They are obligated not to use the information for any other purpose.
We will disclose any information about you to government or law enforcement officials if we believe it is necessary to respond to legal processes or to protect the property and rights of The JoyPlus Soft.
5. CANCELLATION
You can change or delete your Personal Data any time you want. If you want it please contact us by emailing: support@thejoyplus.com. However, please notice that once your data is erased such as game progress, virtual goods and currency cannot be restored.
6. COOKIES
Like many websites, we use "cookies" to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. Cookies allow web applications to respond to you as an individual. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
7. THIRD PARTIES
Our Services may contain links to other websites or banner ads. Clicking on these may direct you to a third party's website. We do not exercise control over third-party websites and their privacy practices. We encourage you to read the privacy policy of any other website you visit.
8. SECURITY
We use commercially reasonable safeguards to preserve the integrity and security of your personal information. However, no system is 100% secure, and we cannot guarantee the absolute security of your information. You transmit information to us at your own risk.
9. OUR POLICY TOWARD CHILDREN
Based on the Children's On-line Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13 years of age. If we discover such information has been collected, we will delete it as soon as possible.
10. CONTACT
Please contact us with any questions or comments about this Privacy Policy by emailing: support@thejoyplus.com
